FAQ

What is Loxup?

Loxup is a modern online store offering quality fashion, baby care, and lifestyle products designed to support you and your family with confidence and style.

Where do you ship?

We currently ship only within the United States. International shipping options may be added in the future.

How long does shipping take?

• Standard Shipping: 7–12 business days

• Express Shipping: 5–8 business days

Is free shipping available?

Yes! Free standard shipping is available on orders of $99 or more within the U.S.

What is your return policy?

Returns are accepted within 30 days of delivery. Refunds are issued within 14 business days after we receive and inspect the returned item.

How can I track my order?

Once your order ships, you’ll receive a tracking link via email. You can also check your order status on our Order Tracking page.

Do you offer wholesale orders?

Yes! For custom pricing and wholesale inquiries, please email us at dexlino640@gmail.com